FAQ
Q: What website is it?
A: This is AionKinahStore.com website.
Q: Why is here?
A: In order to be more professional, AionKinahStore.com just makes a new way for our customers, that's a specific style for specific game.
Q: How do I know your reputation?
A: Besides the cheapest price and the fastest delivery, we offer 24/7 customer online service, if you have any problem, just feel free to contact us. Our customer support will solve your problem as soon as possible.
Q: How do I make an order?
A: Please select your server from the left hand menu and choose the desired amount of currency from the listings that follow. Once you have done this, please follow the prompts provided to complete your order.
Q:How will you deliver the currency to my character?
A: If your currency is ready for immediate delivery, we will contact you via phone or e-mail to arrange face to face delivery with your characters. If not, your currency will be securely mailed to your character in-game, at which time we will e-mail you to confirm delivery.
Q:Which payment methods do you accept?
A: We currently accept payment via PayPal (verified users only).
Q:Why do you need to verify my personal and payment details?
A: We verify your personal details against your payment details to protect ourselves against payment fraud. We process orders through several security checks to ensure all your information is safe and fully protected from undesirables.
Q:What is your policy on refunds or problematic orders?
A: We guarantee delivery of all our orders, however we realize that circumstances may arise when you may request a refund for an order that has yet to be delivered. You may request a complete refund for any order that has yet to be delivered. However, we cannot provide refunds for currencies that have been fully delivered to your character. If you receive your currency and decide you no longer want it, please contact us and we will do our best to find a solution.
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